AMA Houston Presents: “How Re-Marketing Will Increase Customer Satisfaction and Your Bottom Line”

AMA Houston Presents: “How Re-Marketing Will Increase Customer Satisfaction and Your Bottom Line”HOUSTON, TX (April 14, 2009): The Houston Chapter of AMA presents motivational speaker Suzanne Penley at the May 13 luncheon, who will speak on current client development with her topic, “How Re-Marketing Will Increase Customer Satisfaction and Your Bottom Line.”

Suzanne Penley is President and CEO of Customer Focused Systems, a full-service consulting, management and training firm specializing in Customer Service Excellence. She helps organizations and individuals create a competitive advantage through unsurpassed excellence in service to their customers.

Ms. Penley is a dynamic motivational speaker, author, coach, consultant and seminar leader with unique yet practical, ideas. Her “million dollar” techniques and approaches have been featured on ABC World News Tonight and other numerous local, national, and international television, radio and print publications.

The luncheon will be held at the Junior League of Houston, 1811 Briar Oaks Lane, on May 13 at 11:30 a.m. Register online at www.regonline.com/remarketing by Monday, May 11 at 5 p.m.

The Houston Chapter of the American Marketing Association is the area’s leading professional marketing organization and the nation’s second largest chapter. AMA Houston is currently Chapter of the Year and has won this national award three times in five years. AMA Houston connects more than 1,000 members with diverse marketing expertise from a variety of industries. For event and membership information, please visit www.amahouston.org.

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